Memorial Student Center
Crisis Management Handbook

Revised 3/18/03
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Chain of Staff Notification

The following information is provided in an attempt to clarify the notification of appropriate Memorial Student Center staff in the event of any off or on-campus emergency, or any situation which may require the unanticipated services or involvement of staff within the department or division.

Should any situation arise involving students or patrons of an MSC sponsored function that would require that Memorial Student Center staff be contacted, please notify the MSC staff member at the event. If this person is not available, please contact one of the staff members listed below as follows:

Jim Reynolds, MSC Director979-845-1914 Office
979-693-1894 Home
Luke Altendorf, MSC Senior Associate Director979-845-5603 Office
979-764-2727 Home
Bob Reinhardt, MSC Associate Director979-847-8945 Office
979-268-1101 Home
Deryle Richmond, MSC Associate Director979-845-3403 Office
979-764-8680 Home
Anne Black, MSC Associate Director979-845-1661 Office
979-694-6409 Home

Once contact is made with a staff member in the Memorial Student Center, that member will advise appropriate supervisory and subordinate personnel with regard to the situation at hand. This notification will continue up and down the chain until all appropriate staff has been notified. If available, the MSC Director will make the decision regarding contact with the Vice President for Student Affairs. If the Director is unavailable, the decision on whether or not to contact the vice president will be made by the staff member who was contacted in regard to the incident. In all cases where contact is made with any of the above staff, that staff member will then be responsible for contacting the police, appropriate University personnel as dictated by the Division Emergency Notification Guidelines.

The types of activities that should be reported include but are not limited to: 1. Injury or death of a student or patron 2. A general disturbance in an MSC program, event, or activity that has the potential for greater involvement 3. Fire or unusual damages during a function 4. Anytime the University Police must be called to handle a problem 5. Concern about the safety or well-being of a student(s) or patron(s) 6. Transport of a student or patron to the hospital for serious illness or injury 7. Significant disciplinary problems at an MSC function

In the event that none of the above staff is available, please contact:

Dr. William Kibler, Associate Vice President for Student Affairs979-845-4728 Office
979-693-8164 Home
Dr. Malon Southerland, Vice President for Student Affairs979-845-4728 Office
979-845-4738 Home

Contacting CIRT

Contacting UPD/EMS

  1. Call 9-911 to contact the appropriate emergency responder.

  2. In a non-emergency situation, use the following contact information:
    1. University Police Department - 845-2345
    2. Dial-a-nurse (Beutel) - 845-2822
    3. College Station Police Department - 764-3600
    4. College Station Fire Department - 764-3700
    5. College Station Medical Center - 764-5111 or 764-5100
    6. St. Joseph's Regional Medical Center - 776-2471 or 776-2479

Please direct all inquiries concerning these procedures to the Memorial Student Center Director's Office, 979-845-1914.